General terms & conditions of purchase
By clicking "Confirm & check out" you confirm that you have read – and accept to be bound by – these user terms and conditions and that you give your consent to the processing of your personal data in accordance with Section 3 below.
We may modify the TOS from time to time. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
II BUYING OUR PRODUCTS
1 - ORDERS
On mrperswall.com you can place your order securely and conveniently. However, all orders are subject to acceptance and availability. If you choose online payment, please note that items in your shopping basket are not reserved until payment is finalized and may be purchased by other customers. We offer products for sale that are in stock and available for dispatch from our distribution center. We will store a record of your transactions for a minimum of one year.
2 - PRICING AND AVAILABILITY
Whilst we try and ensure that all details, descriptions and prices which appear on this Site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
All countries within Europe are shipped to on a DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the price at checkout. Orders to countries outside Europe are shipped on a DDU (Delivery Duty Unpaid) basis, which means that the price displayed at checkout are exclusive of all taxes and duties as well as Swedish VAT. International orders can incur taxes and duties as determined by the customs agency within the destination country.
3 - ACCEPTANCE OF YOUR ORDER
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and we will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in Borås, Sweden and the language of the contract is English. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
4 - PRODUCTS
All pictures should be seen as illustrations, and cannot be guaranteed to reproduce the exact product appearance and characteristics. In the event of errors in the storage status, we reserve the right to correct this. This means that if a product in our assortment has been withdrawn or otherwise is not available with respect to reasonable efforts, we are not obliged to provide such a product even though the customer ordered the same. If payment has already been made for such a product, we will refund as soon as possible, and within 30 days at the latest.
5 - PAYMENT
Payment can be made by Visa, MasterCard and American Express, and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon placing your order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. If you are a registered with us as user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.
To help ensure that your shopping experience is safe, simple, and secure, we use Secure Socket Layer (SSL) technology. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.
We also offer our customers to securely and conveniently send and receive payments online using PayPal. When you use PayPal, your financial information is kept private and every PayPal payment is followed by an email confirming your transaction. You can choose to pay with VISA, MasterCard, American Express or your already registered PayPal account.
This payment method passes your order along to PayPal who receive and control your order. If you have a registered PayPal account you can choose this for purchase without typing your credit card information. Signing up for a PayPal account is optional, which means that you as a customer can complete your payment first, and then decide whether you want to save your information in a PayPal account for future purchases.
If the PayPal payment was funded by credit card the money will go back to the card and depending on the card issuer it may take up to four days before it shows on the customer’s credit card statement. Refunds of transactions that were funded by bank account or PayPal balance are credited to the customer’s PayPal account.
6 - INSURANCE AND DELIVERY
We insure each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by us, and transfer of responsibility in the same way.
Please note that we aim to dispatch all orders within two business days, subject to payment clearance and stock availability. Order processing may take up to five days during our sales period. We operate Monday to Friday with exception for Swedish public holidays. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
7 - CANCELLING YOUR ORDER
If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order. Notwithstanding the foregoing, you have no right to cancel an order/contract for the supply of a product made to your specifications or that is clearly personalised. As a general rule, all of our products are made to our customer’s specifications or are clearly personalized. Accordingly, you have no right to cancel an order/a contract.
However, if products ordered are not made to your specifications or clearly personalized, you may cancel the order provided you give us written notice. Notice can be given any time after your order has been placed, up until 7 working days from the day after you received you order. Notice of contract cancellation under the DSRs must be given in writing to:
For orders cancelled under the DSRs, we will issue you with a full refund including the shipping cost. However, you will need to return the entire order to us by secure means to ensure it reaches us in good condition, at your own cost. Cancelled orders should be returned to:
In regards to products delivered to your address: WA Wallvision Sweden AB/Mr Perswall Ryssnäsgatan 8 SE-504 64 Borås SWEDEN
All items must be returned unused and in their original condition, from the original delivery country. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your cancellation notice. If we do not receive the cancelled order back, we will arrange to have it collected from you at your cost.
8 - YOUR RIGHTS
You have certain rights under the law. In Sweden these include:
1. That any products you order through this Site will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on this Site. However, you are aware that actual product appearance may differ from images on this Site;
2. Certain remedies if a product is defective; and
3. Subject to Section 10 above, a right to cancel any order for a product within seven working days commencing on the day after the date on which you receive it, and receive a full refund even if it is not defective.
Nothing in the TOS is intended to affect these rights. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.
9 - LIMITS ON OUR LIABILITY
Nothing in the TOS is intended to affect your rights under the law (see "Your Rights" above).
If we breach the TOS we shall only be liable for losses, which are direct losses and a reasonably foreseeable consequence of such a breach. Losses are foreseeable where, for example, they could be contemplated by both of us at the time of you placing your order, and we dispatching your order. We shall only be liable for losses up to the total value of goods purchased. We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).
We accept no liability and are not responsible for incorrectly measured walls, liability for any damage caused to wall surfaces as a result of the application of products to them, selection of wall, wall surface, application paste (where applicable) as well as finishing methods and defective installation/application. We are also not responsible for failure to meet any of our obligations under the TOS where such failure is due to events beyond our reasonable control.
10 - COMPENSATION
At our request, you agree to compensate us fully, defend us, and hold us harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.
III USING OUR SITE
1 - REGISTRATION
2 - ELIGIBILITY TO PURCHASE
3 - CONTENT
In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. We try to ensure that the information on this site is accurate and complete. We do not promise that Content is accurate or error-free. We do not promise that the functional aspects of the Site or Content will be error free or that this Site, Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.
4 - NO COMMERCIAL
USE This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.
5 - YOUR ACTIVITY
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis.
6 - THIRD PARTY
We may include hyperlinks on this Site to other websites or resources operated by parties other than us, including advertisers. We have not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
7 - INTELLECTUAL PROPERTY RIGHTS
Your use of the Sites and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including our Software and all HTML and other code contained in this Site. All such Content including third party trademarks and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by us and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.
8 - OUR RELATIONSHIP
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of the TOS or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of us, and we shall not be liable for any representation, act, or omission on your part.
9 - NO WAIVER
If you breach the TOS and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the TOS.
We use a variety of cookies to perform different functions, from remembering you are logged into a particular online service to tracking your usage of our websites. In the case of tracking, we use this information to enhance the usability and performance of our Site and online services and no personally-identifiable information is recorded. By using and browsing our Site, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the Site.
11 - GOVERNING LAW
The laws of your country may be different from the laws in Sweden and there may be additional legal requirements for you to use this Site. You must comply with all applicable local and international laws and regulations regarding your use of our Site.