Everything you need to know

Actually, it is not that much that you need to know. Decorating with our wallpapers is not only incredibly easy – the results are always impressive and the wallpaper looks great year after year. But we are sure you still have some questions and thoughts about our product.

Here you will find the answers to the most asked questions about orders and how to install your personal wallpaper. Or why not watch our wallpapering and inspiring wall design videos?

And of course, you're always welcome to contact us or talk to a member of staff at your local wallpaper store – we guarantee to help you with what you need.

Choosing wallpaper

You can view our entire range of wallpaper murals on the pages of this site. The wallpaper murals can be ordered in any size you want suited to your walls, designs can be reversed, colours can be changed and you can add or replace text for words of your own.

You can also upload an image to make your own wallpaper design. If the source you want to use is not digital, simply let us create an original digital image for you.

Mr Perswall’s wallpaper murals are also available in well-stocked wallpaper stores. Visit a store to browse through our collection books and take a closer look at patterns and colours. We guarantee that the staff are always happy to help you with individual advice and professional tips. 

Ordering & buying

Once you have found, or designed, the wallpaper mural you want, you can order it here on our website or at your nearest wallpaper store. Wherever you place your order, our atelier creates the wallpaper entirely according to your requests and delivers it to your store (which you select in the checkout) where you also pay for it. Reliable and convenient!

Read Mr Perswall's Terms & Conditions of Purchase

Wallpapering with Mr Perswall

You couldn't find it more simple to put your own creation or one of ours up on your wall. That's because our wallpapers are made of non-woven material – it is called Easy-Up wallpapers.

So what is Easy-Up wallpaper? To put it simply, these are form stable wallpapers that you hang in the easiest possible way: you apply the paste straight on the walls and then match the pattern and place the lengths edge-to-edge.

The properties of the wallpaper is given by the textile fibers contained in the wallpaper pulp. The textile fibres makes the strips of wallpaper easy to work with and as strong as bank notes – they’re actually made of the same material.

Thanks to the fibres, the wallpaper allows moisture to pass through and the walls to breathe.  This means that any damp patches that appear when you hang your wallpaper will disappear within about one day or less as soon as the wallpaper has dried.

So, if you ever want to paper over your Easy-Up walls, you can forget the sandpaper and putty – the walls are already smooth! Quick, easy and reliable – that's our philosophy.

Download hanging instructions
Watch "How to hang wallpaper" on YouTube

Own image

  • How many pixels does a picture for a wall mural need to have?

    The amount of pixels an image contains gives an idea of how sharp the image will be. An image with a high number of pixels will be sharper than one with fewer pixels. Therefore, to cover an entire wall, you will need a photo of a much higher quality and with many more pixels than you would need to cover a smaller surface.

    A number of factors other than pixels will also determine whether the photo quality is good enough to create wallpaper.

    • The light balance in the image also has an impact on the result. A dark image often needs to be of a higher resolution to work well.
    • The focus of the image is also key. Images depicting motion often need to be of a higher resolution than still images taken using a tripod.

    This guide gives a rough idea of the picture size needed for different wall sizes.

    This guide gives a rough idea of the picture size needed for different wall sizes

    Before printing, we will check your image to ensure the quality of the wallpaper is good enough.

  • What do the wallpapers cost?

    Original quality: $88 (inc GST)/m2
    Our wallpapers are known as non-woven/easy-up wallpaper. This means that you apply the paste to the wall and then affix the wallpaper. This is the easiest way of wallpapering.

  • My file is too large – where should I send large files?

    If your image is greater than 100 MB in size, it cannot be uploaded. However, we can accept images of a larger size via the Hightail file upload service. Click here to be redirected to Hightail to upload your photo.

    How to upload your file via Hightail:

    1. Enter your name and e-mail address in the relevant fields
    2. Enter the dimensions of the wall you would like to wallpaper in the comments field
    3. Select the file you would like to upload and click the “Send it” button
    4. We will then contact you by e-mail with a link and information on what to do next in order to create your wallpaper.

  • Can I order wallpaper samples of my own designs?

    Yes you can, at a cost of $22 each, including postage. The sample will help you to see if the wallpaper is what you are looking for. If you are unsure about the quality of your photo or how the colours will come out, we recommend ordering a sample. Samples are 45 cm x 45 cm, and can be ordered via our Customer Service.

    The samples may vary slightly in colour from print to print.

  • Can a photo’s quality be improved?

    It is not possible to change a photo’s original quality and resolution. However, an image can be processed to improve the effect it has – by making use of different filters, for example. Contact Customer Service if you would like any help with your photo, or if you have any questions about this.

  • Can you make photo collages, adjust objects in the image, alter colours, etc.?

    Our Design Studio can help with most things! These include:

    • Adjusting colours and adding colour to specific objects in an image
    • Moving or removing objects in a photo
    • Adding different filters to change the feel or improve the effect of an image
    • Help you to create photo collages

    These are only a few examples. Find out more about what our Design Studio can help you with. Once you have an idea of what you would like to do, you are welcome to contact Customer Service about this.

  • What does reviewing the quality of my image involve?

    You can take confidence from the fact that we will review the quality of your photo before it is printed. We do this to ensure the quality and resolution of your image. We will contact you if we have any questions or suggestions for improvements.

  • My file is too small – what should I do?

    If your file is smaller than 1000 x 1000 pixels, it cannot be uploaded. For an image to come across well on a large surface, it needs to be of a high resolution. 1000 x 1000 is considered a very low resolution, but it can work if you are planning to wallpaper a small area. Find out more.

Order

  • How do I place my order?

    Start by selecting a wallpaper from our range or by uploading your own image. Then specify the width and height of your feature wall and how you want to crop your image. You might want to reverse it, zoom in or out or change colours and replace words.

    If you wish to order more wallpapers, repeat the procedure above. When you are satisfied with your order simply click on the Order button in the shopping list. Then fill in the requested details in the purchase flow, accept the Terms & conditions of purchase.

    You will receive confirmation within 24 hours of placing your order. Then 2 to 4 weeks later, your wallpaper will be ready to be for collection at your nominated stockist.

  • Where do I pay?

    As part of the order flow, you'll specify the wallpaper store from which you want to collect and pay for your rolls. It's the perfect opportunity to buy paste and anything else you need for the job. And don't forget to ask the staff for advice and any questions you may have.

    Click here for a list of all wallpaper stores

  • Where do I collect my wallpaper?

    When you place your order, you choose a store for collecting your wallpaper (you pay for the wallpaper at the store too).

    Here are the addresses and contact details to all our stores

  • How long are delivery times?

    Your wallpapers are sent to production immediately after you place your order and receive confirmation from us (within one hour of ordering). Delivery takes 2 to 4 weeks, depending on order volumes.

  • Can I order my wallpaper in any size I want?

    The smallest size you can order is 2 square metres (enough to cover a door or similar surface). So far we haven't had to set a maximum size limit. For instance, we've produced wallpapers for 18-metre-high walls!

  • Can I order samples?

    Yes. If you look in the range on our website you'll find four icons to the left of the information box. Click on the third from the bottom to order a wallpaper sample.

    However, if you wish to order samples of wallpapers that you create with your own motifs, we charge a fee of $22 for each sample. The sample you receive is to a scale of 1:1 and printed on an A4 (45 cm by 45 cm if it's your own design) sheet of the wallpaper material. This means that you’ll only see part of the pattern and not all of it. 

  • How can I find the nearest wallpaper store?

    Enter your address under Find store to get a list of all Mr Perswall retailers.

  • How can I turn a photograph into wallpaper?

    If you have the photo on your computer, you can upload it directly here to our website. If the image is an object, an illustration or a paper photograph, you can post it to us at Mr. Perswall in Sweden or Radford's head office at Level 1, 146 Burwood Rd, Hawthorn, Victoria 3122. We scan what you want to use as your wallpaper design and create an original digital image for you.

    Whatever method you choose – uploading your own photo, selecting one of our motifs or sending by post – you choose the width, height and colours of your wallpaper and how it should be cropped. After you've ordered your wallpaper, we deliver it to your nominated stockist within 2-4 weeks.

  • Which file formats work?

    Most standard file formats such as JPEG and TIFF are supported if you upload your image to our website.

    Is the image in an unusual format? If it is, contact us first and tell us what the image file is called (please write the file name in the topic line) then either upload your image here or send it on a USB memory stick or CD to:

    WA WallVision AB c/o Mr Perswall
    Box 1
    501 13 Borås, Sweden

Prices & costs

  • Is there an industry trade Price?

    Are you a wallpaper installer? An Architect, Designer, Decorator, or other specifier with an ABN?

    If so please contact your local showroom for further information:

    General Enquiries Phone: 1300 692 393

     

    Showrooms:

    Victoria - Head Office

    Level 1, 146 Burwood Road Hawthorn

    Tel: +61 3 9818 7799 
    Fax: +61 3 9818 5531 
    sales@radfordaus.com

    Western Australia

    Decor Design Centre P/L 346-352 William Street

    Tel: +61 8 9328 1077 
    Fax: +61 8 9328 7435 
    ruth@decordesign.com.au

    New South Wales

    10 Roylston Street Paddington

    Tel: +61 2 9368 0484 
    Fax: +61 2 9368 0483 
    sales.sydney@radfordaus.com

    Queensland

    Verde Agencies 30 Wickham Grove Newstead

    Tel: +61 7 3252 0023 
    Fax: +61 7 3252 2003 
    showroom@verdeagencies.com.au

    South Australia

    Abbode Interior Products 49 - 51 Magill Road Stepney

    Tel: +61 8 8362 9909 
    Fax: +61 8 8362 2924 
    info@abbode.com.au

  • How much does shipping cost?

    Shipping to your selected stockist is included in the price, for expedited shipping please contact your local stockist about shipping cost.

  • What does a sample print cost?

    Samples of the wallpapers in our collections will be sent to you free of charge. However, if you want samples of wallpapers that you create with your own designs, these cost $22 each.

    You'll be sent a 45 cm x 45 cm sample if the wallpaper is your design and an A4 sample if it is from our collection. Both are to a scale of 1:1 and are, of course, printed on the same material that we print wallpaper on.

  • What does it cost to make customised wallpaper?

    It costs $80/square metre +GST for the digital wallpaper to fit your dimensions – no matter what the size. If you have a custom design or a motif of your own, we charge an additional surcharge of $100 +GST. If you want us to create fully customized patterns for you, please contact us for a quote.

  • What do the wallpapers in the Mr Perswall range cost?

    The price is per square metre based on the width and height you nominate. The wallpapers cost $80 per square metre +GST regardless of whether you order from our collections or make your own.

Wallpapers

  • How wide are the lengths?

    The lengths are 45cm wide.

  • Are your wallpapers quality-assured?

    Of course! We consider it as important that our digitally-printed wallpapers are of a superior quality as that the manufacturing process provide the highest quality possible and comply with all environmental and safety standards.

    As part of our quality assurance process, our company is EU certified in conformance with the EN 15102:2007 document, a CE marking which means that our production processes comply with the European Union’s directive on emissions of formaldehyde, heavy metals and other hazardous substances.

    Fire safety Europe B-s1.d0, USA Class A, ASTM E84.

  • Where are the wallpapers made?

    All the wallpapers are made at our factory in Borås, Sweden. If you're passing this way please let us know, and if we've time we'll be delighted to show you round!

  • What material is the wallpaper printed on?

    Our wallpapers are easy-up wallpapers, which means that we print them on a quality-assured non-woven material. You might have heard of paste-the-wall? That’s the same kind of wallpaper as EasyUp.

    Non-woven? This is wallpaper made from wood pulp with added textile fibres to make the wallpaper strong, dimensionally stable and easy to hang (as the name EasyUp implies, this wallpaper is simple to hang – you paste the wall instead of the paper).

    Fire safety Europe B-s1.d0, USA Class A, ASTM E84.

  • What wallpapers does Mr Perswall have?

    We have a wide assortment of wallpapers suitable for most applications, feature walls, ceiling and door decoration and so on.

    The patterns and designs in our collections cover the full range, from photographs and illustrations to specially-designed wallpaper patterns.

    You can find all our wallpapers here on our website and in our collection books at your nearest wallpaper store.

  • Which designers does Mr Perswall work with?

    All of them. Well, almost all of them. We work with everyone from Hasselblad award winners to local amateur photographers.

    The best designers are those with a story to tell. They can be oil painters, famous names and graphic designers such as Paul Smith, Vivienne Westwood, Tricia Guild and Hanna Werning, as well as bus shelter graffiti artists or even you. There is a Picasso inside every one of us!

Hanging

Still haven't found the answer to your question?

Please feel free to contact us. Fill in the form below and we'll get back to you as quickly as possible during office hours. You can also call us on +61 3 9818 7799.

 

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